Registration FAQs Virtual

Frequently Asked Registration Questions


Q. What are the dates of this year’s NEWEA Annual Conference?
A. January 26 and 28, February 2 and 4, 2021

Q. Where will the NEWEA Annual Conference take place?
A. NEWEA’s Annual Conference is taking place entirely virtually in 2021. Registered attendees will receive login credentials and a link to our virtual platform prior to the conference.

Q.  How do I participate in the Conference?
The Conference will be hosted online through a virtual event platform called PheedLoop. A week before the Conference begins, you’ll receive an email from us with unique login credentials to access the virtual event, where you will be able to personalize your profile, view sessions and speakers, and curate your virtual schedule.

Q. How will a typical Conference day look?
Expect approximately 4 hours of programming each day. You’ll hear from industry leaders, engage in meaningful discussion with colleagues, and watch never-before-seen sessions. If you miss a session, many will be available to watch later on-demand. We know the demands of an online conference are different than those of in-person events, so rest assured we’ll have scheduled breaks and opportunities for you to process. View Schedule here >>

Q. Will I be able to connect with fellow Conference attendees?
The PheedLoop platform offers the ability to search under the Networking tab by name or organization.  You can connect with attendees in real time over private message or one-on-one video call within PheedLoop. All sessions allow attendees to see who else is in attendance and to chat with fellow attendees individually or in the group chat. The virtual marketplace, Exhibit Hall, allows you to see who’s in your virtual booth and to initiate one-on-one conversations.

Q. How should I prepare for the Conference?
Just as an in-person conference, schedule time off in your calendar to attend the virtual conference.  Check out the conference program to make a plan which sessions and forums you are interested in attending.  Join us for the PreLaunch Event on Friday, January 22nd to familiarize yourself with the platform, create your schedule and update your online profile.  To make the most of your virtual experience, watch our PheedLoop tutorials to familiarize yourself with the platform.


Q. How can I register for the NEWEA Annual Conference?
A. Use the online registration form. Please see Registration Information for more details.

Q. What form of payment can I use to register for the conference?
A. NEWEA accepts the following forms of payment: Credit Card: American Express, Discover, MasterCard and VISA.  Check: company, personal and travelers checks payable in US dollars, to: NEWEA.

Q. I can’t remember my NEWEA member number?
A. Your NEWEA member number is the same number as your WEF membership number. Contact NEWEA at or 781-939-0908.

Q. What is included with my registration and how much does it cost?
A. For details on registration categories and fees, please see Registration Information.

Q. What is PWO and do I Qualify for the PWO Registration Rate?
A. PWO stands for Professional Wastewater Operator. In order to qualify for the “PWO” registration rate, your NEWEA/WEF membership category must be PWO. Please call NEWEA at 781-939-0908 to verify your membership status.

Q. Are there any discounts available on conference registration?
A. Yes, members receive a discounted rate.

Q. Will I receive a confirmation for my registration?
A. Yes, confirmation of registration will be emailed to all attendees prior to the conference. You will also receive a separate email with your login credentials and a link to access our virtual platform.

Q. Can I receive Training Contact Hours (TCHs) or Professional Development Hours (PDHs) for attending the NEWEA Conference?
A. Yes, NEWEA offers Training Contact Hours (TCHs) for operator recertification and Professional Development Hours (PDHs) for engineers at the NEWEA Annual Conference. Visit the TCH/PDH page for more information.

Q. What is the registration cancellation policy?
A. Cancellations must be submitted IN WRITING by January 18, 2021. A 20% service fee will apply to all cancellations received before January 18; no refunds will be made on registration fees or special events after January 18. Due to Association agreements and guarantees, fees are forfeited if you are not able to attend the conference. 


Q. I’m interested in Exhibiting. Who do I call?
A. If you would like to exhibit, please view the Exhibitor Prospectus. You may also contact the NEWEA office at 781-939-0908. Booths can be reserved online.

Q. Do you offer Sponsorship Opportunities?
A. Yes, companies interested in becoming a conference sponsor or sponsoring a special event can find more information on the Sponsor Opportunities page. You may also contact the NEWEA office at 781-939-0908 to further discuss.

Q. What are FUTURE dates & locations for the conference?
January 23 – 26, 2022 • Boston Marriott Copley Place Hotel, Boston, MA