Frequently Asked Registration Questions


Q. What are the dates of this year’s NEWEA Annual Conference?
A. January 21 – 24, 2024

Q. Where will the NEWEA Annual Conference take place?
A. Boston Marriott Copley Place Hotel, 110 Huntington Avenue, Boston, MA 02116, phone: 617-236-5800

Q. How can I make a hotel reservation?
A. Please visit Hotel Information to find out how to make a reservation.

COVID Guidelines

Q. What are the COVID guidelines for this year’s NEWEA Annual Conference?
A. The safety and welfare of attendees are a priority. NEWEA is requiring all event participants to read and sign a risk and waiver of liability release. Masks are optional. NEWEA recommends staying-up-to-date with vaccinations. Individuals who are experiencing cold or flu-like symptoms; have a pending COVID test; and/or have tested positive for COVID within 5 days of the conference should refrain from attending the event. Visit for more information.

Q. Do I need to wear a mask?
A. No.  Masks are optional.

Q. I’m traveling from out of the country to attend NEWEA’s Annual Conference.  What are the travel advisories?
A. NEWEA attendees arriving into the U.S. from outside of the country should review government travel guidance to confirm eligibility and requirements for travel. See


Q. How can I register for the NEWEA Annual Conference?
A. Use the online registration form. Please see Registration Information for more details.

Q. What form of payment can I use to register for the conference?
A. NEWEA accepts the following forms of payment:

  • Credit Card: American Express, Discover, MasterCard and VISA.
  • Check: company, personal, and travelers checks payable in US dollars, to: NEWEA
  • Cash: accepted onsite only
  • Purchase Orders.

Q. I can’t remember my NEWEA member number?
A. Your NEWEA member number is the same number as your WEF membership number. Email NEWEA at or call at 781-939-0908.

Q. What is included with my registration and how much does it cost?
A. For details on registration categories and fees, please see Registration Information.

Q. What is PWO and do I Qualify for the PWO Registration Rate?
A. PWO stands for Professional Wastewater Operator. In order to qualify for the “PWO” registration rate, your NEWEA/WEF membership category must be PWO. Please call NEWEA at 781-939-0908 to verify your membership status.

Q. Are there any discounts available on conference registration?
A. Yes, register before Friday, January 5, 2024 and receive the best rate.

Q. Will I receive my badge prior to the NEWEA Annual Conference?
A. Pre-registered attendees may pick up badges at the 4th floor conference registration desk at the Boston Marriott Copley Place Hotel, Boston, MA. Registrations accepted onsite.

Q. Will I receive a confirmation for my registration?
A. Yes, confirmation of registration will be emailed to all attendees prior to the conference.

Q. Can I receive Training Contact Hours (TCHs) or Professional Development Hours (PDHs) for attending the NEWEA Conference?
A. Yes, NEWEA offers Training Contact Hours (TCHs) for operator recertification and Professional Development Hours (PDHs) for engineers at the NEWEA Annual Conference. Visit the TCH/PDH page for more information.

Q. What is the registration cancellation policy?
A. Request for cancellation/refund must be submitted IN WRITING prior to the Event.  A 25% cancellation fee will be applied for cancellation/refund requests received prior to January 5th.  No refunds will be issued for cancellations requested after January 5th.  Due to Association agreements and guarantees, fees are forfeited if you are not able to attend the Conference.  The conference will be held regardless of the weather.

Rather than canceling, consider sending a substitute. An organization may submit a request to substitute one person for another IN WRITING. Additional fees may apply if the substitute’s NEWEA Membership status is different from the original registrant’s (e.g. substituting a Non-member for a NEWEA Member). Badge sharing, or trading and badge reprints are strictly prohibited.


Q. Is Parking Available and do you validate?
A. Yes, there is a parking garage next to the Boston Marriott Copley Place Hotel. Other parking garages are within walking distance. NEWEA does NOT validate parking. Please contact the hotel directly for more information.

Q. I’m interested in Exhibiting. Who do I call?
A. If you would like to exhibit, please visit Exhibitor Information. You may also contact the NEWEA office at 781-939-0908. Exhibit booth space does sell out.

Q. Do you offer Sponsorship Opportunities?
A. Yes, companies interested in becoming a conference sponsor or sponsoring a special event can find more information on the Sponsor Opportunities page. You may also contact the NEWEA office at 781-939-0908 to further discuss.

Q. What are FUTURE dates & locations for the conference?
January 26-29, 2025 • Boston Marriott Copley Place Hotel, Boston, MA