Registration FAQs

Frequently Asked Registration Questions


Q. What are the dates of this year’s NEWEA Annual Conference?
A. January 26 – 29, 2020

Q. Where will the NEWEA Annual Conference take place?
A. Boston Marriott Copley Place Hotel, 110 Huntington Avenue, Boston, MA 02116, phone: 617-236-5800

Q. How can I make a hotel reservation?
A. Please visit Hotel Information to find out how to make a reservation.


Q. How can I register for the NEWEA Annual Conference?
A. Use the online registration form. Please see Registration Information for more details.

Q. What form of payment can I use to register for the conference?
A. NEWEA accepts the following forms of payment: Credit Card: American Express, Discover, MasterCard and VISA.  Check: company, personal and travelers checks payable in US dollars, to: NEWEA; Cash: accepted onsite only and Purchase Orders.

Q. I can’t remember my NEWEA member number?
A. Your NEWEA member number is the same number as your WEF membership number. Call NEWEA at 781-939-0908.

Q. What is included with my registration and how much does it cost?
A. For details on registration categories and fees, please see Registration Information.

Q. What is PWO and do I Qualify for the PWO Registration Rate?
A. PWO stands for Professional Wastewater Operator. In order to qualify for the “PWO” registration rate, your NEWEA/WEF membership category must be PWO. Please call NEWEA at 781-939-0908 to verify your membership status.

Q. Are there any discounts available on conference registration?
A. Yes, register before Monday, January 6, 2020 and receive the best rate.

Q. Will I receive my badge prior to the NEWEA Annual Conference?
A. Pre-registered attendees may pick up badges and tickets at the 4th floor conference registration desk at the Boston Marriott Copley Place Hotel, Boston, MA. Registrations accepted onsite.

Q. Will I receive a confirmation for my registration?
A. Yes, confirmation of registration will be emailed to all attendees prior to the conference.

Q. Can I receive Training Contact Hours (TCHs) or Professional Development Hours (PDHs) for attending the NEWEA Conference?
A. Yes, NEWEA offers Training Contact Hours (TCHs) for operator recertification and Professional Development Hours (PDHs) for engineers at the NEWEA Annual Conference. Visit the TCH/PDH page for more information.

Q. What is the registration cancellation policy?
A. Cancellations must be submitted IN WRITING by January 6, 2020. A 20% service fee will apply to all cancellations received before January 6; no refunds will be made on registration fees or special events after January 6. Due to Association agreements and guarantees, fees are forfeited if you are not able to attend the conference.  The conference will be held regardless of the weather.


Q. Is Parking Available and do you validate?
A. Yes, there is a parking garage next to the Boston Marriott Copley Place Hotel. Other parking garages are within walking distance. NEWEA does NOT validate parking. The hotel also offers valet parking. Please contact the hotel directly for more information.

Q. I’m interested in Exhibiting. Who do I call?
A. If you would like to exhibit, please visit Exhibitor Information. You may also contact the NEWEA office at 781-939-0908. Exhibit booth space does sell out.

Q. Do you offer Sponsorship Opportunities?
A. Yes, companies interested in becoming a conference sponsor or sponsoring a special event can find more information on the Sponsor Opportunities page. You may also contact the NEWEA office at 781-939-0908 to further discuss.

Q. What are FUTURE dates & locations for the conference?
January 24 – 27, 2021 • Boston Marriott Copley Place Hotel, Boston, MA